Shipping policy
Shipping Policy
At Wig Fetish Co, all wigs are custom-made and prepared with care to ensure quality and customer satisfaction.
Processing & Shipping Times
Standard shipping typically takes approximately 3–7 business days after your order has been processed. Please note that processing times may vary depending on order volume, product demand, and customization requirements.
During periods of high-volume orders, shipping and processing times may be extended. We appreciate your patience and understanding as our team works to fulfill every order as quickly as possible.
Returns & Exchanges
Returns are accepted upon approval only. To qualify for a return, the wig must be completely untouched, unworn, unaltered, and returned in its original packaging.
For hygiene and quality assurance purposes, approved returns that show signs of wear, styling, cutting, installation, odors, or product alteration may be denied.
Order Cancellations
If processing times are longer than expected, customers may request an order cancellation by contacting our support team through our customer support email.
Refund Processing
Once a cancellation or approved refund has been processed, please allow approximately 2–5 business days for the refund to appear back in your original payment account, depending on your financial institution or payment provider.
Customer Support
For all shipping, cancellation, or return inquiries, please contact:
[support@wigfetishco.com](mailto:support@wigfetishco.com)
Preorder & Processing Policy
All Wig Fetish Co. products are custom made to order. Once your preorder is placed, production begins specifically for your order.
Please allow 3–6 weeks for your order to be completed and finalized. Processing times may vary depending on current order volume, product demand, and production schedules.
We understand that processing times may not work for everyone. If you decide you no longer wish to wait, you may request to cancel your order at any time before it has shipped.
To request an order cancellation, please contact our support team at support@wigfetishco.com with your order number. Once your cancellation request is received and confirmed, your order will be canceled and refunded if it has not yet entered the shipping stage.
By placing a preorder with Wig Fetish Co., you acknowledge and agree to the estimated processing timeframe of 3–6 weeks before shipment.
Customer Love ❤️
★ ★ ★ ★ ★
Me and my sister ordered the Black 40" wigs for our birthday shoot and the wigs are definitely just like videos on instagram our pictures came out cute great wig worth it.
4TH wig from wigfetish I really like their wigs the quality is gooood recommended !
NEVERRRR SEEN a PINK 40" WIG LOVEEEE LOVEE LOVE! THANK YOU
★ ★ ★ ★ ★
Naomi T.
I can't even explain how happy I was when I opened the package. The wig looked exactly like the pictures and the quality was even better in person.
From the packaging to the actual wig, everything felt premium. The hair is soft, full, and pictures don't even do it justice.
★ ★ ★ ★ ★
Listen... I done spent $600+ on wigs before and this one got people thinking I paid way more 😂. The lace melted so good and the hair stays silky all day. 10/10
I was nervous ordering at first but baby this wig is EVERYTHING. The length is giving luxury and the hair moves so naturally. Best purchase I've made this year.
I've ordered twice already. The quality is consistent and the length is actually LONG. Most companies be lying about inches but this one is the real deal.
Babyyy when I tell y’all this wig EATS 😩🔥 The length is crazy and the hair is so soft. Everybody keeps asking me where I got it from. I was not expecting this quality for the price. Definitely ordering another one
Y'all know how hard it is finding a real 40 inch wig that actually looks good for this cheap. This one exceeded my expectations. No weird shedding, no funny smell, just beautiful hair.
★ ★ ★ ★
One thing about me, I'm picky about my hair. This wig passed every test.
Tiffany J.
★ ★ ★ ★ ★
Baby this wig got me feeling like a celebrity 😂. The hair is soft, shiny, and super easy to style. I promise you won't regret buying it.
Mya L.
Okayyy Wig Fetish Co really snapped with this one 😍. Soon as I put it on I knew it was giving.
I don't usually leave reviews but this wig deserved one. It looks expensive, feels expensive, and had me feeling myself all week. Definitely a forever customer.
★ ★ ★ ★ ★
I wore this wig on vacation and people were stopping me everywhere asking where I got my hair done. The pictures came out sooo pretty. Worth every penny.
HENNY H.
★ ★ ★ ★ ★
Y'all I was expecting cute, but not THIS cute 😩.
I've bought wigs from everywhere and this one surprised me the most. The hair is soft, lightweight, and the length is everything I wanted.
★ ★ ★ ★ ★
I LIKE IT! WILL BE ACK FOR ANOTHER COLOR!